KILLER FEATURE
PC TO CONSOLE EXPERIENCE

Support

Find quick solutions for common issues, or open a support ticket and we’ll get back to you.

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Fix it fast

Pick the closest issue and follow clear steps or jump to a ticket.

Installer blocked / SmartScreen

Steps to safely run the installer on Windows.

Open Ticket

App opens then closes

Common causes: drivers, permissions, missing files.

Open Ticket

Login issues

Password, verification, or email-related problems.

Open Ticket

Controller issues

Detection, navigation, button mapping.

Open Ticket

Sync/saves or posters

Save sync or artwork fetching not working as expected.

Open Ticket

Community: posts/images not showing

Connection/version/network settings checklist.

Open Ticket

Help us resolve it faster

Prepare these details before opening a ticket.

  • App version.
  • OS (Windows 10/11).
  • CPU + RAM + GPU.
  • Short description and steps to reproduce.
  • Any error message (if available).

Open a Support Ticket

Describe the issue clearly and we’ll respond as soon as possible.

Contact Options

Note: Ticket submission will be wired up in a later step.

Contact

Choose the right channel for your request.

Support

Technical issues and questions.

support@killerfeature.tech

Business & Partnerships

Collaboration and partnerships.

partners@killerfeature.tech

Security

Responsible security reports.

security@killerfeature.tech